Internboxx

A SaaS platform where students can access internships in Rwanda
My Role
UX Designer / Researcher
Duration
May - Aug 2022
Platform
Web app
overview

The Students' Best Friend: Making internships Accessible for Students in Rwanda

Internboxx aimed to enhance its online platform to make the process of connecting students in Rwanda with internship opportunities easier. Key features of the redesign included an employer dashboard, Automated Resume Ranking (ATS), and Online Assessment Tests. The redesign was crucial to develop a platform that not only simplifies the tracking and management of internship applications but also helps employers in finding the best candidates through efficient screening and assessment tools.
How might we create an intuitive solution that connects students in Rwanda with meaningful internship opportunities while streamlining the application and selection process for employers?
project goals
  • Enhance User Experience: Streamline the internship application and management process to provide a seamless and intuitive experience for both students and employers.
  • Improve Matching Efficiency: Implement advanced features such as ATS and automated assessments to better match students with suitable internship roles and help employers find the best candidates.
Research insights

We had a problem to address

Employers found it challenging to manage and track multiple internship applications, and the process of assigning/assessing candidates from initial steps to job offers was time-consuming.

Similarly, students had difficulty finding relevant internship opportunities and enhancing their job profiles to stand out in a competitive applicant pool.

Research Insights

Our research insights and A/B testing revealed that employers needed an automated solution for managing applications, while students desired timely updates on internship opportunities from their favorite or popular companies.

Finding internships in Rwanda can be challenging, as some employers rely on recommendations. The redesign of Internboxx has significantly improved this process, enabling employers to find better candidates within hours of receiving quality applications.

Top Feature: No Ghosting for students!
Employers can easily assess candidates and provide updates at every stage—from application and testing to interviews and hiring!

brainstorming

The wireframe provides a clear layout for students' and employees' dashboard on Internboxx.

final designs

The following solutions were implemented to address the challenges. ** Not all features are shared due to the company's policy.

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Future Plans & Lessons Learned

Taking Ownership
One lesson I learned from working at Internboxx is the importance of taking complete ownership of the design process. Taking ownership meant immersing myself fully in every aspect of the project, from the initial user research to the final user interface. This experience showed me the power of personal accountability and passion in driving any project's success.
Agile Development and Iteration
By adopting an agile methodology, we broke down the project into manageable sprints, allowing for regular assessments and adjustments based on real-time feedback. This approach kept the team focused and productive and ensured that we remained adaptable to changing requirements and emerging insights.
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